Associate Product Manager

at  CENTIVO

We exist for workers and their employers - who are the backbone of our economy. That is where Centivo comes in - our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

COMPANY DESCRIPTION:

Centivo is a new type of health plan for self-funded employers that is built to save 15 percent or more compared to traditional insurance carriers and is easy to use for employers and employees.
Centivo’s mission is to bring lower cost, higher quality healthcare to the millions of working Americans who struggle to pay their healthcare bills. With Centivo, employers can offer their employees affordable and predictable costs, a high-tech member experience, exceptional service, and a range of benefit options including both traditional and proprietary networks. Centivo develops high-value networks in partnership with leading local healthcare providers and uses data analytics to refine the network and navigate members to the right providers. Members get a partner for all their healthcare needs through a primary care-centered model, as well as expanded access and fully integrated virtual care.
With offices in New York City and Buffalo, NY, Centivo is backed by leading investors including Morgan Health, Bain Capital Ventures, Maverick Ventures, Bessemer Venture Partners, Ingleside Investors, Rand Capital, Company Ventures, and Oxeon Investments. Learn more at Centivo.com.

QUALIFICATIONS:

Required Skills and Abilities:

• Passionate about succinctly identifying problems to be solved
• Strong written and verbal communication skills
• Proven ability to solve complex business problems
• Exceptional interpersonal relationship-building & negotiation skills
• You want to work in a fast-paced environment with constant change
• Extremely organized and strong time-management skills
• You enjoy being a team player, but not afraid to work independently when needed
• Willingness to stretch beyond defined roles to assist where needed

EDUCATION AND EXPERIENCE:

• Four-year college degree in applicable course of study
• 3 years of professional experience working as a product manager, business analyst, product owner, project manager, or similar role in a healthcare or insurance setting
• Experience with product releases, functional requirements, and/or development documentation
• Experience in writing and translating requirements for Engineering and Business stakeholders
• Must have experience with healthcare plans and/or benefits administration

Preferred Qualifications:

• Understanding of interactive and user experience design concepts
• Experience with agile development practices

PHYSICAL REQUIREMENTS:

This role requires the ability to work and use office equipment (computer, phone, printer, scanner, web camera etc), systems & software (word processing, spreadsheets, project management, email, video conferencing, social collaboration and communication etc) for at least 75% of the time.
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For job description only (not posting)
Limitations and Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

WHO WE ARE:

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.
Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co

SUMMARY OF ROLE:

Centivo is looking to add an Associate Product Manager to its growing Digital Product team. You will work closely with the Digital Product Team to develop a vision and roadmap for one or more internal or external-facing products based on input from internal stakeholders, customers, market research, and your own industry insight. You will collaborate with a product team made up of Product Owners, UI/UX, Engineering, and QA to deliver products that align with this vision, meet market/stakeholder needs and are delivered to a high-quality standard.

RESPONSIBILITIES INCLUDE:

• Work closely with the rest of the Digital Product team to develop your product roadmap and align initiatives with business strategy
• Master one or more product/business domains and sets of capabilities
• Drive new features and manage backlog refinement
• Provide the “what” and “why” of a solution
• Drive action throughout the organization to get products and features to a delivered state
• Communicate continuously with stakeholders about priorities and delivery timeframes
• Support the product team in a highly-collaborative and iterative product development process
• Manage all aspects of products, including customer feedback, requirements, and issues