Associate Professional Services Consultant

at  Check Point Software Technologies Ltd

WHY JOIN US?

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
Check Point Software Technologies has been recognized by Forbes as one of the World’s Best Places to Work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the IT category. Check Point has also been named to Forbes’ list of World’s Top Female-Friendly Companies. If you want to make the world a safer place and join an award-winning company culture – you belong with us.

QUALIFICATIONS

• BS Degree in Business Administration/Computer Science or equivalent technical certifications
• Experience in ISP Support, Help Desk Support or related positions
• Passionate about technology and security
• Knowledge of TCP/IP networking, routing, DNS, DHCP, and security protocols
• Awareness about security controls, functions and architecture
• Fluent in Spanish and English language
• Strong verbal, written, and personal communication skills
• Ability to troubleshoot and resolve problems in a technical environment
• Ability to demonstrate good customer diplomacy skills and problem ownership
• Must be eligible to work in Colombia without sponsorship now or in the future
• EOE M/F/Veterans/Disabled

We are looking for candidates who are passionate about interacting with customers to deliver Check Point’s best of breed security services to our customers.

• Entry level position providing technical support in the designated customer environments
• Provide support to customers by executing standard changes and handling of incidents in Co-operation with Check Point’s Support teams worldwide
• Collaborate with local technical teams to assure and improve the high service delivery quality
• On-time delivery of assigned jobs in-house or on-site
• Document services provided and submit mission reports in a timely manner
• Continuously willing to improve skills and knowledge based on the training offerings
• Willing to travel for face-to-face interviews and meetings
• Willing to travel for technical training