Associate Program Manager

at  Vanderbilt University Medical Center

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
Ctr for Hlth Svcs Research
Job Summary:
Job Summary:
This position is in the Institute for Medicine and Public Health. Working under the guidance of the senior program manager, this role will be responsible for organizing, coordinating, and supporting a wide variety of programmatic, communications and administrative activities within the Institute.
The position requires excellent communication and collaboration skills with the ability to coordinate activities across multiple domains. Customer service and problem resolution aptitude along with the ability to interact with a diverse audience is essential. The role requires a resourceful individual with background in program management to coordinate communication activities and collaborative initiatives among multiple education and training programs.
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Expected responsibilities include but are not limited to the following:

• Assists in planning and coordinating of multiple programs across the Institute with guidance, to bring about the successful completion of specific program goals.
• Oversees some aspects of the program, handling inquires and correspondence, compiling data and updating records.
• Provides support for the creation, coordination, and execution of program tasks.
• Coordinates meetings, conferences, programs and/or special events, including preparation of agendas, presentations, logistics, etc.
• Attends meetings, actively participates including taking and reporting of meeting minutes and following up on action items to ensure completion.
• Participates in creative brainstorms for educational programs.
• Assists as backup on management and facilitation of education/training programs website.
• Supports communication campaigns including researching and drafting content for various social media campaigns, newsletters, and reports.
• Coordinates purchasing of office and program supplies and materials.
• Compiles and process information from a variety of sources into computer database(s), verify data, identify issues, and research/or correct as appropriate.
• Provide administrative support in primary or backup capacity.
• May perform other duties as assigned
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Minimum Requirements:
This position requires a Bachelor’s degree. A minimum of one year of experience with proven track-record managing social media campaigns.
Candidates must have experience and understanding of platforms including, but not limited to, Facebook, Twitter, Instagram, Pinterest, LinkedIn, YouTube and other emerging channels; as well as demonstrable writing experience with catchy and pithy communication

Other competencies include but are not limited to:

• Ability to meet tight deadlines and respond appropriately to time-sensitive issues.
• Be responsive and timely in responding to questions, concerns, and requests.
• Open to feedback and able to quickly pivot or change tactics.
• Provide support to the team in other duties as assigned.
• Contribute to and support a positive, creative, and collaborative culture at IMPH.
• Must be able to manage multiple projects and prioritize workload.
• Excellent attention to detail, time management, and organizational skills.
• A skillful listener and active participant.

Additional Information:
This is a full-time non-exempt position; M-F; 40 hours per week.
Salary is dependent upon education and experience.

TECHNICAL CAPABILITIES

• Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
• Networking (Novice): Build relationships through industry contacts, professional organizations and individuals.
• Peer Leadership (Novice): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
• Financial Processes (Novice): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Process Improvement (Novice): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• Program Management (Novice): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.
  Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
  At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
  Core Accountabilities:
  Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements. Team Interaction: Individually contributes to project/ work teams.
  Core Capabilities :
  Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
  Position Qualifications:
  Responsibilities:
  Certifications:
  Work Experience:
  Relevant Work Experience
  Experience Level:
  Less than 1 year
  Education:
  Bachelor’s
  Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled

• Assists in planning and coordinating of multiple programs across the Institute with guidance, to bring about the successful completion of specific program goals.
• Oversees some aspects of the program, handling inquires and correspondence, compiling data and updating records.
• Provides support for the creation, coordination, and execution of program tasks.
• Coordinates meetings, conferences, programs and/or special events, including preparation of agendas, presentations, logistics, etc.
• Attends meetings, actively participates including taking and reporting of meeting minutes and following up on action items to ensure completion.
• Participates in creative brainstorms for educational programs.
• Assists as backup on management and facilitation of education/training programs website.
• Supports communication campaigns including researching and drafting content for various social media campaigns, newsletters, and reports.
• Coordinates purchasing of office and program supplies and materials.
• Compiles and process information from a variety of sources into computer database(s), verify data, identify issues, and research/or correct as appropriate.
• Provide administrative support in primary or backup capacity.
• May perform other duties as assigned
• The responsibilities listed are a general overview of the position and additional duties may be assigned