Associate Quality Systems Specialist – Japanese Bilingual

at  Medtronic

CAREERS THAT CHANGE LIVES

A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. The Associate Quality Systems Specialist will be a part of the Post Market Business Team responsible for complaint handling and Field Corrective Action

PHYSICAL JOB REQUIREMENTS

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

• Complaint intake and Assessment
• Translation to stakeholders (English - Japanese)
• Customer Communication to record and handle complaints
• Process the event within the complaint database as per instruction.Field Corrective Action documentation