Associate Relationship Manager

at  Wells Fargo

WHY WELLS FARGO:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.
We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Interact with internal business partners with high level of professionalism
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Ability to develop executive presentation and documentation templates with minimal to no guidance
• Change readiness experience at the program and project levels
• Understanding of the strategic and tactical planning process within project management
• Broad-complex problem solving
• Ability to organize and lead small teams on targeted effort

Wells Fargo is seeking an Associate Relationship Manager (Lead Business Execution Consultant) in Enterprise Complaints and Remediation as part of Chief Operating Office.
The Relationship Management function is aligned to the Shared Services Operations organization, covering complaints and redress.
Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Support incident management, strategic initiatives, emerging, and complex LOB efforts.
• Drive and facilitate change impact initiatives,
• Develop professional executive level presentations
• Identify and map out impacts of significant changes to the business
• Facilitates routine engagements across Complaints, Redress, and key business partners.
• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group’s functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Interact with internal business partners with high level of professionalism
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Ability to develop executive presentation and documentation templates with minimal to no guidance
• Change readiness experience at the program and project levels
• Understanding of the strategic and tactical planning process within project management
• Broad-complex problem solving
• Ability to organize and lead small teams on targeted efforts