The primary purpose of the Associate Systems Analyst position is to provide support to MD Anderson IT Engineering by performing the functions of installation, configuration, maintenance, monitoring, and troubleshooting all aspects of the MD Anderson campus data and voice network infrastructures and services. This includes providing analysis of network and voice systems with department requirements.
Ideal candidates will have experience supporting network connected devices, firewalls, load balancers, remote access, network access control, and conferencing solutions.
Daily Institutional Support Monitors common and individual work queues. Completes or escalates incidents and service requests in a timely fashion.
Maintain Network Infrastructure Monitors network performance to identify and address any issues. Troubleshoot and resolve network connectivity. Monitors, configures, installs, troubleshoots, and replaces networking equipment (switches, routers, wireless access points, etc.). Follows documented change control procedures to complete all changes. Documents accurately all changes including adjusting monitoring tools and alerts as appropriate. Responds to events such as system reboots and outages
Support Voice and Data Network Monitors, configures, installs, troubleshoots, and replaces telecommunication equipment (Voice over IP phones, overhead paging and conferencing phones, etc.) to include troubleshooting and resolve network connectivity. Documents accurately all changes including adjusting monitoring tools and alerts as appropriate.
Fiber and Cable Maintenance Maintains accurate cabling (copper, fiber, and others) records. Maintains accurate network equipment inventory. Follows documented procedures for infrastructure and inventory management. Maintains skills as technology and implementations evolve.
Other duties as assigned
Education Required: Bachelor’s degree.
Certification Required: None
Preferred Certification: One or more of the following: CompTIA A+, Cisco Certified Entry Networking Technician (CCENT), Cisco Certified Network Associate (CCNA)
Experience Required: None. May substitute required education degree with additional years of related experience on a one-to-one basis.
Preferred Experience: None. May substitute required education degree with additional years of related experience on a one-to-one basis.
Onsite Presence: Is Required
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 165760
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 66,000
• Midpoint Salary: US Dollar (USD) 82,500
• Maximum Salary : US Dollar (USD) 99,000
• FLSA: exempt and not eligible for overtime pay
• Fund Type: Hard
• Work Location: Hybrid Onsite/Remote
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No
• Science Jobs: No

LI-Hybri

Please refer the Job description for details