Associate Technical Account Manager – Commercial Data

at  Yardi Romania

Are you driven, enthusiastic, and ready to make a mark in the world of coworking data? We are actively searching for highly motivated individuals to become valued members of our Coworking Outreach team. If you have a flair for exceptional customer service and some technical aptitude, we want you on our team.
In this role, you will be a key pillar in providing internet listing service (ILS) technical support and implementation over phone, email, and live demonstrations for Yardi’s shared space marketing site - CoworkingCafe.
This position is available in a hybrid regime that implies working from the office on a weekly basis.

• Targeted marketing outreach campaigns to coworking operators done via cold calling;
• Deliver exceptional customer support via product demonstration, email, and phone interactions for both new and existing CoworkingCafe clients, ensuring their satisfaction and success;
• Perform implementation of coworking operator locations on Yardi’s top lead generating internet listing service (ILS);
• Utilize your problem-solving skills to proficiently troubleshoot application issues, addressing challenges and finding effective solutions;
• Follow up on any issues that necessitate further research or information from clients, ensuring thorough and timely resolution;
• Cultivate strong relationships with customers, conducting coordinated weekly calls to complete setups and provide personalized assistance;
• Be an integral part of our outstanding team, collaborating closely with team members across the world, contributing to our collective success.