Associate Technical Platform Engineer (ECSA)

at  Stanford Health Care

1.0 FTE Full time Day - 08 Hour R2439435 Remote 84848 IT APPLICATIONS TECHNICAL SVCS Technology & Digital Solutions 1315 10th St Room B-27,Sacramento,California
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Day - 08 Hour (United States of America)
This is a Stanford Health Care job.

SHC COMMITMENT TO PROVIDING AN EXCEPTIONAL PATIENT & FAMILY EXPERIENCE

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $52.64 - $69.74 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage

What you will do

• Provide support of application incidents reported through the Service Desk
• Provide 24/7 on call coverage as required
• Provide the initial level of support of application incidents reported through the Service Desk
• Monitor and report on system performance
• Monitor and report on synchronization of environments
• Respond to system issues, and identify potential issues
• Maintain high availability and disaster recovery capabilities of all critical systems.
• Assist other technical platform and application teams to document data flow and interactions across the EHR ecosystem
• Assist in implementation of software and hardware upgrades, updates, enhancements and implementation
• Participate in the implementation of disaster recovery specialty area plans
• Support multi-site systems provide training, non-production, production, and disaster recovery.
• Assist in the implementation documented disaster recovery procedures for your area of specialty
• Participate in periodic disaster recovery exercises
• Utilize operational procedures for new techniques, and technologies
• Assist in maintaining documentation for all assigned initiatives that include work effort, accountability, and deliverables
• Collaborate with your team on growth, maintenance, expected technical issues
• Provide feedback on documentation of the overall architecture of your area of specialty
• Engage senior staff to learn about all aspects of your area of specialty
• Provide feedback on optimization of procedures
• Collaborate with other technical teams, application teams, and vendor support to respond to support requests
• Participate in team and cross-team meetings
• Practice CICARE principle

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordinatio