Asst Operations Manager-Rail, Metro Integrated Communications & Command Center

at  Washington Metropolitan Area Transit Authority

Job Description

EDUCATION

• Bachelor’s degree in Business Management, Business Administration, Operations Management or related field of study
• In lieu of a Bachelor’s degree, a High School Diploma and four (4) years of control center or similar operational work experience will be considered (in addition to experience stated below)

EXPERIENCE

• A minimum of four (4) years of relevant work experience to include:
• At least 1 of those years in a control center or similar operational environment

JOB SUMMARY

The Assistant Operations Manager, ROCC serves as RAIL 2 or RAIL 3, the second and third highest authority position on the ROCC operations floor. This position helps ensure smooth rail operations 24/7/365 including safe, regular train movements, effective maintenance, clear communications, and on-time performance for passengers. On a daily basis, the Assistant Operations Manager oversees and manages the Rail Traffic function of the ROCC by coordinating and supervising Rail Traffic Controllers. The Assistant Operations Manager also works closely with the Maintenance Manager and Information Manager to ensure that all functions of the ROCC operate in a coordinated manner and directs them when necessary to execute decisions made by the Operations Manager serving as RAIL 1. The Assistant Operations Manager leads by example, cultivating an environment of shared purpose and effective collaboration across all functions of the ROCC while prioritizing safety on the rail. As the supervisor to the Rail Traffic Controllers, the Assistant Operations Manager is responsible for performance management and other administrative activities.

CLOSING

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview

Please refer the Job description for details