Audience Engagement Officer

at  City of Melbourne

• Temporary Opportunity to 15th November 2024
• Employee discounts program/Optional ADO available
• $83,741 plus 11% Superannuation
  We are the City of Melbourne, a City of possibility and place to be bold and inspirational.
  Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne has long been considered one of the world’s most liveable and prosperous cities and a thriving, successful example of multiculturalism and diversity. At the heart of this is the City of Melbourne, a proud organisation of 1800+ team members positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here.
  Together, we make a difference #teammelbourne
  How this position will Make the Difference to City of Melbourne…
  The Audience Engagement Officer is responsible for growing our online audience and engagement rates by creating and sharing content, monitoring channel performance and delivering information to our audiences via their primary channel of choice.
  This work involves activity across ‘digital channels’ including but not limited to, City of Melbourne owned social media channels, Councillor and Lord Mayor owned social media channels (via their office), internal communications channels and platforms, Recreation and Waterways owned social media channels, website(s) via multiple CMS, partnering agencies/organisation, BAU customer journey communications via multiple CRM’s and promotional marketing emails.
  You can bring…
  This role is more than posting content, you will own our brand, and diversify and deepen our audience’s connection to us.
  You’re a story teller and expert communicator, you’ll find the magic that happens every day across the City of Melbourne’s Recreation and Waterways and prepare it in a variety of mediums for consumption.
  How to apply…
  * Applications will only be accepted through the City of Melbourne Careers portal*

As part of the online application form you are required to:

• Attach your resume
• Answer the application questions

For further information about the position please directly contact Nic Andrew - Marketing Customer and Communications Team Leader
Any queries about the role, please send an email to careers@melbourne.vic.gov.au
Applications will be accepted up until 11:45pm, Thursday 16th May
If you have any questions regarding our recruitment process, please read our FAQ’s - City of Melbourne - Recruitment Frequently Asked Questions
If you have any questions, or for more information, please contact careers@melbourne.vic.gov.au
For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy
The City of Melbourne is a child safe organisation and has zero tolerance for child abuse. Some positions will require the incumbent to obtain and maintain a valid Working with Children Check. All employees will be subject to a safety screening process including a police check. For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy
City of Melbourne is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from people regardless of their gender identity and expression, ethnicity, cultural background, sexual orientation, disability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community.

Please refer the Job description for details