Audio Visual / IS Specialist

at  Childrens Hospital of The Kings Daughters

GENERAL SUMMARY

The Audio Visual/ IS Specialist is responsible for assisting with the installing, configuring, operating and maintaining of audio/ visual systems and services for CHKDHS organization at locations. This involves the transport, assemble, maintenance and repairs of hospital televisions, video, education/entertainment and video conferencing systems.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Communications, Computer Science, MIS or related field or equivalent work experience required.
• Three years or more of direct work experience within the audio visual field required.
• Demonstrated experience with the installation of audiovisual equipment.
• Demonstrated ability to troubleshoot audiovisual hardware and software issues.
• Must possess a strong audiovisual and computer hardware aptitude and be able to solve complex issues independently.
• Excellent interpersonal and communications skills necessary in order to communicate effectively with team members, various levels of management, and internal and external customers required.
• Must have a valid driver’s license and meet the insurability policy requirements to drive a CHKD vehicle. Must be able to pass the CHKD driving test within 30 days of employment.
• Ability to work under pressure and meet deadlines.

PHYSICAL REQUIREMENTS

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Location: Childrens Hospital of The Kings Daughters · Audiovisual
Schedule: Full-Time, Days, M-F, 7:30 - 16:3

• Responsible for the installation, maintenance, setup and enhancement of the hospital television system as well as the audiovisual presentation equipment and computer hardware.
• Demonstrates computer skills to properly utilize audiovisual and television system equipment.
• Effectively operates and maintains organization’s video system.
• Works collaboratively across the health systems in addressing the audio visual needs of the organization.
• Assists in identifying, troubleshooting and resolving audio visual equipment and connectivity issues.
• Maintains a thorough inventory of audio visual equipment and supplies.
• Provides excellent customer service, time management, communication and interpersonal skills.
• Serves as a resource to staff on audio visual systems through punctuality, creativity and excellent trouble-shooting skills.
• Prioritizes work request from both internal and external customers in a courteous and timely manner.
• Follows all organization and department specific policies, procedures and regulatory requirements.
• Performs other duties as assigned.