Automated Enforcement Officer (Camera-Based Offences)

at  Region of Waterloo

Job Req ID: 1164
Department: Automated Enforcement Processing Centre Operations
Automated Enforcement Officer (Camera-Based Offences)
Job Number: 1164
Job Type: Full-Time

OUR STORY:

Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.
This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people’s lives through the work that we do. We are looking for people like you to help make it happen.
The Role
Performs duties as a provincial offences officer for the Region’s camera-based enforcement programs (e.g., automated speed enforcement (ASE), red-light cameras, emerging technologies) per provincial regulation(s). This includes receiving and reviewing records and evidence, laying charges when images prove infractions have occurred, and processing and mailing tickets and documents per regulations, Highway Traffic Act, and Provincial Offences Act.

Duties/Responsibilities

• Investigates potential camera-based offence infractions and provincial regulations and by-laws regulating the use of automated enforcement to determine whether infractions have occurred, in accordance with legislative requirements.
• Organizes evidence documentation to ensure all relevant information supports the issuance of a certificate of offence. Reviews equipment records and photographic evidence of alleged offences under the Highway Traffic Act. Reviews equipment records, municipal by-laws, and photographic evidence of alleged offences under the Highway Traffic Act.
• Requests and receives vehicle plate ownership information from the Ministry of Transportation from evidence gathered during investigations, where evidence supports alleged violations.
• Verifies and ensures the equipment used for each infraction has a proper and current certificate of calibration dated within the regulated timeframe.
• Lays charges when sufficient image evidence exists to prove infractions occurred and plate holders can be identified through information received from the Ministry of Transportation (MTO).
• Uses discretion and considers mitigating circumstances when laying charges. Refers complex situations to management.
• Processes and issues penalty notices (tickets) to owners of plated vehicles, per authorities set out in the Highway Traffic Act and related regulations.
• Prints, files, and mails tickets using specialized equipment. Notifies management for servicing.
• Tracks orders served and reports to management. Maintains and operates computerized equipment; and downloads, compiles, and interprets monitoring data.
• Prepares and files evidence required by the courts.
• Ensures confidentiality throughout all processes.
• Files copies of documentation to the municipality or joint municipal partner(s).
• Assists to onboard and train new team members through job shadowing.
• Attends training and meetings as required.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge and skill in law enforcement principles and practices acquired through a 2-year college diploma in a related field (e.g., police foundations, law and security, public administration), plus 1 year of related experience.
• Must become designated as a provincial offences officer by the Province of Ontario, which requires a police records check, within a timeframe specified by the employer. Will perform related duties until designation is received.
• Knowledge of and ability to comply with policies, procedures, by-laws, provincial regulations and related legislation (e.g. Ontario Provincial Offences Act, Highway Traffic Act). Ability to keep knowledge current.
• Attention to detail to ensure accuracy of information at all times and to avoid missing or erroneous information when issuing tickets.
• Ability to investigate and enforce competently, professionally, and per guidelines.
• Ability to write clear, concise, accurate reports, documents, notes, records, and penalty orders.
• Ability to read and interpret related documents (e.g., by-laws and legislation) and follow instructions and directions.
• Interpersonal and communication skills to work collaboratively with colleagues and staff in other service areas. Ability to participate as an effective team member.
• Ability to work independently and prioritize work with minimal supervision and within regulated timelines.
• Computer skills with ability to use software such as Microsoft Office, internal and provincial databases, and GPS.

• May be required to flex/alter working hours and may be requested to work weekend hours to accommodate deadlines and peak periods.Ability to support and demonstrate the Region’s values.

• The Region of Waterloo is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
  Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number (519) 575-4400, TTY number (519-575-4608) to request an alternate format.

• Investigates potential camera-based offence infractions and provincial regulations and by-laws regulating the use of automated enforcement to determine whether infractions have occurred, in accordance with legislative requirements.
• Organizes evidence documentation to ensure all relevant information supports the issuance of a certificate of offence. Reviews equipment records and photographic evidence of alleged offences under the Highway Traffic Act. Reviews equipment records, municipal by-laws, and photographic evidence of alleged offences under the Highway Traffic Act.
• Requests and receives vehicle plate ownership information from the Ministry of Transportation from evidence gathered during investigations, where evidence supports alleged violations.
• Verifies and ensures the equipment used for each infraction has a proper and current certificate of calibration dated within the regulated timeframe.
• Lays charges when sufficient image evidence exists to prove infractions occurred and plate holders can be identified through information received from the Ministry of Transportation (MTO).
• Uses discretion and considers mitigating circumstances when laying charges. Refers complex situations to management.
• Processes and issues penalty notices (tickets) to owners of plated vehicles, per authorities set out in the Highway Traffic Act and related regulations.
• Prints, files, and mails tickets using specialized equipment. Notifies management for servicing.
• Tracks orders served and reports to management. Maintains and operates computerized equipment; and downloads, compiles, and interprets monitoring data.
• Prepares and files evidence required by the courts.
• Ensures confidentiality throughout all processes.
• Files copies of documentation to the municipality or joint municipal partner(s).
• Assists to onboard and train new team members through job shadowing.
• Attends training and meetings as required.
• Performs related duties as assigned