Automation Test Engineer, Salesforce

at  Deka Minas Pty Ltd

The Automation Test Engineer will be responsible for designing automation testing plans and developing automation test scripts for multiple technical products and services, covering pre, during, and post-deployment phases. This role involves working within ‘Run & Change’ contexts and aligning testing activities with chosen application testing frameworks and guidelines. The Automation Test Engineer will ensure comprehensive test coverage and metrics to safeguard the quality of products. Additionally, active participation in the full solution development lifecycle and collaboration with cross-functional teams is essential.

BACKGROUND AND EXPERIENCE REQUIRED:

• Years of Experience: 3-5 years in Salesforce, 3-5 years Contact Center experience, 5 years in the IT industry/Financial services.
• Industry Experience: Must-have skills include experience in contact center technologies using AVAYA, IVR, ACD, Voice biometrics & dialer, etc.
• Contact center technologies skills, including AVAYA, IVR, ACD, Voice biometrics & dialer, etc.
• Certifications: 1 or More Relevant Salesforce Certificate
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