Automic Software (UC4) Administrator (all genders)

at  Wipro Limited

JOB DESCRIPTION

Automic Software (UC4) Administrator (all genders)
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 240,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
This role belongs to our German subsidiary Wipro Technologies GmbH with a headquarter in Frankfurt. This role is open for all locations in Germany.

REQUIRED SKILLS:

• Extensive experience in Automic Workload Automation (min. UC4 V12.x).
• Very good experience with UC4 own language tools
• Very good experience in setting up and configuring scheduling tasks.
• Very good experience in creating jobs and defining job properties for web services, FTP through UC4, calendars, schedules, dependencies, and orchestrating workflows.
• Very good experience in developing requirements, user test cases, job orchestration processes and related documents.
• Very good experience in setting up UC4 file transfers and secure file transfers.
• Configuration of scheduling tasks.
• Setting up processes/procedures for batch job notifications, alerts and monitoring/escalation.
• Excellent knowledge of Unix/Linux and Windows operating systems.
• Knowledge of SAP modules and use with UC4 especially SAP IS-U.
• Knowledge of cloud services (e.g. MS Azure).
• Manage and troubleshoot problems in the integrated landscape
• Troubleshooting problems
• Basic programming skills and confident use of scripting language tools in general

BENEFITS INCLUDE:

• New Hires Buddy-Program
• Regular All-hands Meetings
• Referral Program
• Comprehensive Learning Offerings
• Company pension plan
• Highly international, high-Performance culture
• Diversity is in our DNA
• Women Of Wipro Network
• Top-notch Preventive Health Care benefit
  Applications from people with disabilities with appropriate suitability are explicitly welcome.
  At Wipro, we endeavor to provide a formidable platform for professionals who will be our change agents – catalysts who are torchbearers of our fortitude to excel and redefine the limits of technology to make our clients successful. Our hiring team focuses on the recruitment of talented professionals in the industry. If you are experienced in the pursuit of excellence in IT, and looking for challenging opportunities to actualize your fire within, look no further. A career at Wipro offers just that and a lot more.

• Maintain and improve batch scheduling services.
• Initiate corrective actions based on failures
• Continuous service improvement
• Identify key incidents and work with int. and external teams to minimize incidents
• Contact person for tasks in Job Scheduling Services
• Ensure compliance with defined quality / safety standards
• Ensuring compliance with SLAs
• Processing of service requests
• Processing of incident requests
• Processing of problem records
• Processing of change records
• Consulting services - advising end customers on the automation of their business processes.
• 7/24 h- Scheduling Support (on-call service)
• Participation in staggered working hours 07:00 > 18:00 Services