Automotive Internet Sales Representative

at  AutoCanada Inc

QUALIFICATIONS

• Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
• Previous experience with automotive sales and managing online sales leads in a dealership environment is required
• This role requires a valid OMVIC certification
• Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License
• Must submit to and adequately pass a pre-employment background and MVR screen prior to employment
• Open availability to workdays, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured
• High school diploma or equivalent required, bachelor’s degree preferred
• 3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
• Ability to meet the physical demands of the position, which includes standing, sitting, walking, bending, crouching, reaching, lifting, etc.
• Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner
• Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan
• Valid Ontario Driver’s license in good standing

• Maintain and manage online leads, nurturing and building relationships
• Facilitate online and in person sales proposals, assisting potential customers with vehicle selection and finalizing payment terms.
• Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
• Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’
• Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
• Present used and new cars through test drives, demonstrations, and dealership walk-throughs
• Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
• Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met
• Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction
• Stay current on required dealer group and manufacturer training
• Other duties as assigned by store leadership