Automotive Sales Assistant

at  Splend

ABOUT US

Splend provides people from all walks of life the freedom to earn an income through flexible, all-inclusive car subscriptions. Our unique products offer rental or rent-to-buy options for rideshare and delivery drivers who work with platforms such as Uber, AmazonFlex and more. Essentially, we empower people to take charge of their own career and earning potential. But we don’t just hand over the keys and wave goodbye; Our turn-key solution takes the admin work out of the equation for drivers and uses data insights to keep them safe, freeing up their precious time for all the important things in life.

ABOUT THE ROLE

The Automotive Sales Assistant role will sit in our Haberfield hub and is responsible for delivering best in a class customer service, as well as creating unforgettable experiences when presenting our customers with a brand new vehicle.

OPERATIONALLY, THIS ROLE WILL BE PROVIDING ON THE GROUND SUPPORT FOR OUR CUSTOMERS, ALONG WITH…

• Managing appointments made by the sales team and converting leads.
• Explaining Splends Rental Agreement to new customers and answering any objections / questions.
• Helping set the customer up to be successful on the platform (Uber etc).
• Entering relevant driver information into the CRM system.
• Complaint and conflict resolution when required.
• Conducting vehicle inspections
• Taking customers on test drives
• Final invoice preparation.
• Supporting City Lead with the day to day running of the customer hub.