Automotive Showroom Manager

at  Hartwell Automotive Group

Hartwell Hemel Hempstead
Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service. We are currently seeking a motivated and experienced Automotive Showroom Manager to lead our showroom operations and enhance the overall customer experience.

JOB DESCRIPTION:

As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations, and maintaining a welcoming and organised environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.

REQUIREMENTS;

• Proven experience in automotive sales or showroom management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Knowledge of automotive industry trends and products.
• Proficiency in sales software and CRM systems.
• Attention to detail and organizational abilities.Ability to work flexible hours, including weekends
• 
  If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell

• Sales Team Leadership:
• Provide coaching and support to motivate and maximize the team’s potential.
• Monitor sales activities, track performance, and provide regular feedback.
• Customer Experience:
• Ensure a welcoming and professional atmosphere in the showroom.
• Address customer inquiries and concerns promptly and effectively.
• Foster positive customer relationships to enhance repeat business and referrals.
• Implement strategies to enhance the overall customer experience.
• Inventory Management:
• Maintain an up-to-date inventory of available vehicles.
• Collaborate with the management team to ensure proper vehicle display and pricing.
• Oversee vehicle merchandising and presentation in the showroom.
• Compliance and Administration:
• Ensure compliance with all automotive industry regulations and dealership policies.Manage administrative tasks related to sales, including contracts, financing, and warranties.