AXIOM Analyst

at  Atlantis IT group

Hi,
Hope you are doing great……
Please let me know your interest along with your updated resume and details.
(It will be great help if you can refer someone for the same in case you are not currently available)

ROLE: AXIOM ANALYST

Location: Toronto, ON (hybrid,3days work from office)

ROLES AND RESPONSIBILITY

Skills and Responsibilities:
Monitors, restores service, changes, supports, and handles day-to-day activities ensuring business service levels are met and environments are managed.
Provides support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers during an incident.
Provides immediate response to production program or system problems.
Possesses strong technical and/or business functional knowledge of systems, timing, and dependencies.
Conducts independent analysis and assessment to resolve strategic issues.
Monitors and tracks performance and addresses any issues.
Leads/Conducts incident recovery and detailed root case analysis.
Deploys manual code to production environment.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Collaborates and engages with the appropriate areas across the bank.
Promotes adherence to standards and industry best practices.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks
PAUL.CH (prasanth)
Apptoza Inc.
Mobile:4372915327
Phone:6783872910 Ext 2910
Email: paul@apptoza.com
Website: www.apptoza.com