Azure Success Manager – Corporate

at  Microsoft

Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft’s next $100 billion-dollar business - this is where you come in. In SMC+DS, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners.
As part of the SMC+DS organisation, you will support a dedicated set of partners in identifying and enabling their customers’ business objectives through best-in-class digital engagement and co-selling. This function helps our partner ecosystem in growing their existing customers and accelerating their time-to-value. You will also have an opportunity to work cross-collaboratively while living our shared SMC+DS Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC+DS organization and the value we deliver to our customers, partners, and one another, every day.
The Corporate segment within SMC+DS helps organisations accelerate their adoption of Microsoft’s technologies through an agile and digital first engagement model. From innovative startups to hundred-year-old household names, the Corporate segment has the breadth and depth for innovation in every scenario across the world.
The Azure Success Manager for Corporate is accountable for the adoption of next logical workloads, acceleration of time-to-value for our customers, and the implementation of Customer Lifecycle Management strategies to maintain and develop customers. This requires continuous innovation and evolution of our sales engagement strategy, while remaining focussed on the customer first.
To be successful, you must have a deep understanding of the local market, customer success lifecycle management and up-sell/cross-sell motions across services/products and the respective routes to market. You will lead a v-team of key business partners from the partner, sales, technical implementation, and sales operations teams, driving Azure consumption revenue indirectly through the building and development of customer success behaviours among key partners to help them invest accordingly to address customer needs and accelerate their digital transformation.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

QUALIFICATIONS

Microsoft operates a “screen in” mindset for all roles, and welcomes applicants with non-traditional backgrounds or paths to this role.

Professional

• Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
• Experience building sales focused customer success teams that drive up consumption.
• Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
• Experience selling business to business IT solutions and meeting revenue targets
• Structured and data driven - able to take varied data sources and synthesise into actionable next steps for partners.
• Growth Mindset. Challenger. Purposeful Planner. Execution focused.

Technical

• Possess, or are willing to attain within six months of joining:
• Microsoft Certified: Azure Fundamentals (AZ-900)
• Designing and Implementing Microsoft Azure Administrator (AZ-104) or Microsoft Azure Solutions Architect (AZ-305)
• Hyperscaler Architectural / Technical Sales Certification equivalent to the above

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations