B7 Assistant Service Manager

at  Kings College Hospital NHS Foundation Trust

King’s College Hospital are looking for a replacement Assistant Services Manager for the Mortuary and Bereavement Department at the Princess Royal University Hospital site. The mortuary look after all hospital deaths with Princess Royal and Orpington hospital as well as community deaths on behalf of Coroner for Bromley and Bexley.
The post holder will oversee and undertake a broad range of routine and specialist activities, ensuring the provision of a high quality and responsive service, meeting both regulatory and accreditation requirements specifically HTA.
The post holder will participate in all aspects of the department including bereavement services, on call, audits, quality management, SOP’s, training, appraisals, and health and safety.
The post holder will assist the mortuary and bereavement services manager in the continuous improvement of service delivery and quality within all areas of mortuary and bereavement services at Denmark Hill.
To deputise for the mortuary and bereavement services manager in the day to day running of Kings NHS Foundation Trust mortuary and bereavement services.
The post holder will oversee and undertake a broad range of routine and specialist activities, ensuring the provision of a high quality and responsive service, meeting both regulatory and accreditation requirements specifically HTA and UKAS.
The post holder will participate in all aspects of the department including post mortem provision, on call, audits, quality management, SOP’s, training, appraisals, health and safety and bereavement services.
The post holder will assist the mortuary and bereavement services manager in the continuous improvement of service delivery and quality within all areas of mortuary and bereavement services
King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.
Main Duties and Responsibilities
To deputise for the Mortuary and Bereavement Service Manager
Organisation and participate in routine and specialised post mortem provision ensuring HTA and UKAS compliance at all times.
Organisation and participation in all other aspects of mortuary and bereavement services ensuring the effective, professional, cost effective service.
Overseeing the day to day running of the mortuary and bereavement office.
To manage the bereavement supervisor and ensure the smooth running of the service in accordance with KCH guidelines and recommendations.
Liaison with external agencies including the Coroner’s office, Police, GP’s, Treasury Solicitors, councils and financial institutions.
Ensure efficient and professional liaison with clinical, nursing and clerical staff and all other Trust staff
To work with the Service Manager in ensuring that all SOPs, risk assessments and audits are undertaken and updated as in line with departmental, Trust and HTA policies.
Management and Leadership
The post holder will support the service manager in ensuring that the mortuary and bereavement service delivers a quality and responsive service to Kings NHS Foundation Trust and associated stakeholders and partners.
Staff Management
Responsible in conjunction with the service manager for senior APTs, APT, trainees and bereavement staff within the mortuary and bereavement services.
Set objectives and review performance of staff, identifying individual training and development needs and promote continued personal and professional development.
Assist the service manager to manage sickness, disciplinary and performance issues in line with Trust policies.
Ensure compliance with all relevant Trust policies and standing financial instructions.
Ensure effective workplace planning, anticipate staff shortages and take action to minimise the impact of these on service delivery.
Please see Job Description & Person Specification for full details

Please refer the Job description for details