Back office support with French (Work from home)

at  TELUS

Romania, , Romania -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Jul, 2024Not Specified28 Apr, 2024N/ACommunity Projects,French,Management Skills,English,Decision Making,Gym,Slang,Corporate Social Responsibility,Customer SatisfactionNoNo
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Description:

BASIC INFORMATION

Ref Number
Req_00130239
Primary Location
AFI Building 3
Country
Romania
Job Type
Support Positions
Work Style
Remote

DESCRIPTION AND REQUIREMENTS

We are hiring for an amazing, “out of the box” experience: join us as a Content Moderator with French & English! You will be working in a new team serving our global client, a world-leading social media platform that allows users to create and browse videos.

What we expect:

  • Advanced written level of French(C1) , medium level in English(B1)
  • Experience with French culture and slang will be considered a plus
  • Experience within data annotation/ labeling-related fields will be considered a plus

-Availability to work full-time rotating shifts, 08:00 - 22:00, Monday -Sunday

  • Work from home, anywhere in Romania
  • Great attention to details
  • Strong time management skills and motivation to exceed expectations
  • Desire to work in a fast-paced environment
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Strong self-organization, decision making and analytical abilities

WE OFFER:

  • Stable job - permanent labor contracts

  • Above average fixed salary, performance bonuses, extra-payment for weekend shifts

  • Relocation assistance for candidates living outside Bucharest
  • Monthly meal tickets
  • Transportation vouchers for late shifts
  • Free access to our modern and fully-equipped employees’ gym space in our offices
  • Public transportation reimbursement, after the trial period

  • International career - paid training and international career opportunities

  • Multilingual exposure - improve your spoken and written language skills

  • Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!

  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

  • Private medical insurance coverage
  • Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

Additional Job Description
* If you live in any town/city in Romania and you want to work from home and 100%back office activity, check the conditions below! *

Responsibilities:

  • Reviewing videos and judging videos/ accounts in accordance with the client’s processes, policies and guidelines
  • Responding to the client’s inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
  • Liaising with the client’s internal teams to ensure brand safety, monitoring social media and taking appropriate actions to resolve any situations that may arise during production
  • Provide accuracy reports on a regular basis
  • 100% back office activity


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Romania, Romania