Backoffice Specialist

at  Corpay

Your role
In this position, you will comprehensively support the Customer Service and Customer Account Executive teams

What you’ll be doing

• Working closely with the Front Office, Sales, QA and Credit teams
• Identifying opportunities to improve services that will lead to profit growth, increasing savings, and improving customer experience and their subsequent implementation
• Contribute to process improvements to increase operational efficiency across sales teams and eliminate customer attrition

Requirements:

• Experience working in the field of back office in an international environment
• Very good communication, negotiation, and organizational skills
• Stress resistance
• The ability to work in a team and build relationships with others, but happy to lead their initiatives
• Adaptable to change and open to supporting projects beyond their primary responsibilities (happy to learn)
• Very good English communication skills (written and spoken), knowledge of other languages is an advantage, especially French, Polish, or Dutch

About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay’s Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV’s from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

• Working closely with the Front Office, Sales, QA and Credit teams
• Identifying opportunities to improve services that will lead to profit growth, increasing savings, and improving customer experience and their subsequent implementation
• Contribute to process improvements to increase operational efficiency across sales teams and eliminate customer attritio