Band 3 Administrator/Bank Coordinator (Bank Office) - Bath NHS House

at  Avon and Wiltshire Mental Health Partnership NHS Trust

If you are an internal candidate on a substantive contract you may only apply for a secondment. Please ensure you have the support of your current line manager before applying. At the end of your secondment you will return to your current post at your current grade.
Are you up for a challenge? We provide the temporary staffing service for the whole of Avon and Wiltshire Mental Health Partnership NHS Trust. We are looking for someone who can hit the ground running to complement our well established team. This is a fast paced, sometimes difficult, environment which requires a calm and professional approach to dealing with urgent requests to provide cover.
The successful candidate will be flexible, motivated, possess good communication skills and have a good knowledge of computer systems, be especially skilled in Excel, as well as having an excellent eye for detail. Recent evidence of working in a clerical role or call centre is essential and evidence of working in a mental health setting would be advantageous.
The role involves shift work operating seven days a week between the hours of 0730 and 2200.
If you feel you have the necessary skills and experience and relish a challenge then we would like to hear from you.
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
The AWP Temporary Staffing Co-ordinator will work as part of the AWP temporary staffing team with the objective of providing a comprehensive high quality temporary staffing and advisory service to all users of the AWP Temporary Staffing service.
The primary aim of the role is receive and cover shifts with appropriate workers in a timely and efficient manner.
The post holder will be actively involved in the day-to-day operation of AWP Temporary Staffing Service by processing requests as requested by wards/departments utilising the Trust’s e-Roster system.
Establish and maintain excellent communication and working relationships with managers and Temporary workers alike by being the first point of contact for the AWP Temporary Staffing service.
Be responsible for resolving all enquiries efficiently and courteously, in a fast paced and at times challenging environment.
To act as the focal point for all e-Rostering queries, password resets and to provide administrative support to the Payroll function

Please refer the Job description for details