Band 3 Healthcare Support Worker - Long fox Unit, Weston-Super-Mare

at  Avon and Wiltshire Mental Health Partnership NHS Trust

Juniper ward is a 18 bedded acute ward for male and female service users that are experiencing issues with their mental health and well being.
We are looking for individuals that have experience of working with vulnerable adults to support their well-being. Or have an interest in working within a mental health inpatient care setting.
Would you like to be part of a therapeutic and cohesive team, that works together to provide the best care possible for our service users?
This is an opportunity to work within an amazing nursing team on an inpatient ward as well as working as part of the multi-disciplinary team.
We are looking for people who are motivated, hardworking, compassionate and caring.
Our team works with our service users 24 hours a day 7 days a week, so everyone gets involved working different shifts to ensure our patients receive the very best including nights, weekends and bank holidays.
There will be opportunities to further develop including care certificates and apprenticeships in nursing and other careers.
Interviews will be face to face on site.
You’ll support our teams; deliver fantastic care to all our patients, helping do whatever it takes to ensure our patients receive the very best service possible. Whether you are helping to undertake observations, supporting them with their personal care, listening to them when they are distressed, worried, depressed or agitated - you will see first-hand the impact your role makes every minute you are working.
In return, we offer you such an opportunity to join one of our many friendly and dedicated teams where you will learn, grow and flourish, supported all the way, nurtured and developed by our Support Worker Role Development Team.
If you have always aspired to work in your local hospital caring for our patients and working alongside highly motivated teams, then you are going to love this role. We will invest such a lot in you and your development by supporting you, ensuring you stay up to date with all clinical competencies, meeting the government standards for care within the NHS. As a permanent employee from day one you will have access to the AWP Clinical Careers Ladder, with options to develop in numerous ways, including undertaking nurse training.
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Sometimes the role will be tough, you will see and be involved in some difficult things involving our patients, be rushed off your feet and deliver some very direct care. We don’t want to shy away from that and we do know that this part of the role isn’t for everyone. That is why we run such a robust interview process to make sure that you understand the role, as much as we need to assess you to check you have all those fabulous skills, attributes, resilience and the caring nature we need. We cannot wait to welcome you to one of our interview days so you can show us what you are made of!
Job Description

To deliver high quality care and recovery interventions for service users within designated clinical areas, in collaboration with, and under the indirect supervision of, registered care staff. These may include:

• Supporting individuals with fluids and nutrition, physical wellbeing, and personal care.
• Assisting service users with financial or accommodation issues.
• Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community facilitating social inclusion.
• Encouraging service users to talk about their experiences in one-to-one or group discussions.
• To help maintain a clean, well-organised, safe and therapeutic environment that meets the needs of service users, carers and colleagues, and to support registered care staff to perform standardised environmental assessments to monitor and improve the care setting.
• To deliver psychosocially-informed one to one and group interventions aiming to positively impact service users’ cognitive and emotional wellbeing.
• To work as part of a multi-disciplinary team. To assume lead or link roles on core practice initiatives and priorities (e.g. Essence of Care, Safewards and carer engagement) under the supervision of registered staff. To integrate areas of personal interest with clinical practice to enhance the

diversity of the team’s provision of care.

• To practise planned care, and to directly participate in the development of recovery-focused interventions that address service users’ and carers’ needs and preferences. To proactively review, record and assess the on-going impacts of such interventions.
• To participate in the on-going care planning, CPA and risk assessment processes in collaboration with service users, their carers, and other members of the care team and to contribute to all aspects of clinical record keeping.
• To maintain a basic working understanding of both the Mental Health Act (1983) and Mental Capacity Act (2005), and any other relevant legislation, as required by mandatory and statutory training (MaST).
• To adhere to AWP’s Code of Conduct for unregistered practitioners; promoting and embedding it through the delivery of peer support and supervision to junior, temporary and newly appointed Health Care Support Workers.
• To observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.
• To deliver a wide range of fundamental care interventions using evidence based clinical tools, to monitor and improve physical health and personal wellbeing and to model a high standard of dignity, respect and candour.
• To engage in reflective practice to maintain and promote ongoing clinical practice.
• To promote and enhance a positive learning culture, being proactive in the induction, orientation and support of junior, temporary and newly appointed Health Care Support Workers, seeking to embed core care values into practice.

Please refer the Job description for details