Band 3 Housekeeping Supervisor - Blackberry Hill Hospital, Bristol

at  Avon Wiltshire Mental Health Partnership NHS Trust

Assume responsibility for the daily allocation of Housekeepers and Catering Assistants to provide a cleaning service in departmental areas and the provision of a cleaning and catering service on wards and central areas. The Ward and central service includes the receipt, storage, handling and regeneration of Frozen Meals and the presentation and service of meals/beverages to Patients. To monitor the quantity and quality of linen delivered to Wards and Departments, adjusting linen quotas as necessary and identifying and reporting quality issues, liaising with the laundry as necessary. Undertake sewing room duties as needed.
To participate in activities to support the Hotel Services Team and Nursing Teams as agreed or as requested by the Assistant Support Services Business Manager e.g. organising the collection of meals, ordering, distribution, of non-clinical supplies, monitoring the use of non-clinical supplies and organising the collection/delivery of associated equipment. To ensure that standards of hygiene, compliance with legislation and Trust Policy are maintained in all areas. Planning and organizing of cover to ensure that the maximum level of cover is provided from the staff available.
Maintain official records, including time, sickness and holiday records for Housekeepers, Catering Assistants and other designated staff within the Hotel Services Department. To assist the Senior Hotel Services Supervisor / Assistant Support Services Business Manager in the recruitment of Hotel Services staff as required. To ensure compliance with Trust Policy. To participate in providing initial and ongoing training for Hotel Services staff as required.
To assist the Senior Hotel Services Supervisor / Assistant Support Services Business Manager to review all Housekeepers in relation to competencies, training needs and career development. To maintain records of such training. To regularly check departmental machinery and equipment and report defects, ensuring that it is maintained in a clean and safe condition. Also to report the need for any structural and fabric repairs.
To ensure at all times that good hygiene practices are followed in line with Assured Safe Catering and Trust Policy. To participate in and undertake regular Audits relating to the Cleaning Specifications/Schedules. To act as site contact for pest control issues, liaising with the contractor and to maintain records, ensuring that the Hotel Services Manager is aware of related issues. To undertake housekeeping duties as necessary.
Maintain client and staff confidentiality at all times. To maintain client and staff privacy and dignity at all times. Liaise with the Assistant Support Services Business Manager and / or Senior Hotel Services Supervisor, team colleagues, Ward Managers and other ward staff, departmental staff, or other agencies as required or requested by the Assistant Support Services Business Manager. Demonstrate effective verbal and non-verbal communication skills.
Demonstrate an awareness of the need for sensitivity, tolerance and impartiality

Please refer the Job description for details