Band 3 Training and Education Administrator - Kingswood Civic Centre

at  Avon Wiltshire Mental Health Partnership NHS Trust

General Duties: Maintain and update training and education management systems for audit and reporting purposes. (Training will be provided). Co ordinate course venues, refreshments and course resources ensuring accurate information is shared with attendees. Providing administrative support to L&D Trainers and Clinical Fellows, which can include reports, organising meetings, and occasional minute taking Responding to general enquiries coming into the office including, telephone, face to face, written inquiries and email, taking & passing on messages as required.
Behaving courteously and efficiently at all times, ensuring a positive approach to any difficulties, and that all callers are responded to promptly and politely. Act as a liaison and contact point for the education, training and management team. Deal courteously with staff, patients, relatives and members of the public whilst maintaining confidentiality. Receiving, processing and sorting post, ensuring that it is passed on to the relevant staff member as soon as possible; ensuring that outgoing post is posted on a daily basis.
Ensuring that all work done is consistent, and in line with agreed pro-forma, to ensure that all materials originating from the departments are of high quality, giving a professional and reliable service to all staff. Liaise and provide administration support to the Apprenticeship Co-ordinator as required. Liaise with other internal and external services as appropriate . Secretarial and Clerical Support: Prioritise and organise own workload Copy and audio typing of letters and reports as required.
Maintain an accurate and comprehensible filing system (paper and electronic). Co-ordinate statistical data and general information as required. Maintain up-to-date on line and paper diaries as required. Set up meetings and provide support to book rooms, collate papers.
To take minutes (or notes) and produce and disseminate as appropriate. Maintain and order stationery supplies and other stores. Process orders and/or maintenance requests, including raising purchase orders. Other Duties: Any other duties as requested which are commensurate with post and grade

Please refer the Job description for details