Band 4 Patient Pathway Co-ordinator

at  Barking Havering and Redbridge Univ Hospitals NHS Trust

An exciting opportunity has arisen for a highly motivated, proactive team player to join the Urology team as a Patient Pathway Co-ordinator (Admissions Officer) at Barking, Havering & Redbridge University Hospitals NHS Trust and within the Surgery Division.
The ideal candidate would have excellent communication skills, be able to work under pressure and be organised and have good time management skills. The candidate should have an ability to be able to negotiate with colleagues/staff and consultants and able to work with colleagues of all grades.
Our Patient Pathway Co-ordinators (Admissions Officer) are vital to ensuring that patients are scheduled for surgery in line with clinical urgency, cancer waiting times and RTT. The role requires good problem solving skills and the ability to priortise workload. Particular focus at present is on reducing the backlog.
All new staff appointed to posts at the Trust are subject to a probationary period. This will give the new staff member an opportunity to become familiar with the culture and working environment of the Trust.
To manage the admissions of patients on the specialty waiting list efficiently.
To effectively monitor and maintain relevant specialty waiting list(s).
To ensure the relevant information is entered promptly and accurately to the Patient Administration System (PAS) meeting the requirements of the Trust’s Patient Access Policy, always.
To liaise with patients and establish good working relationships with other clerical and clinical staff.
Under the leadership of our Chair Jacqui Smith and Matthew Trainer, our Chief Executive, we provide care for the residents of three of the most diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic, and Harold Wood Polyclinic. We have two of the busiest emergency departments in London.
As we recover from Covid-19, we’re proud to be leading the way nationally in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change .
We know we have more work to do to improve waiting times for urgent and emergency care, and our performance against the four-hour emergency access standard remains challenged, in comparison to many other London trusts.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Miss Mothiga Chandrakumar, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
… Previous applicants do not need to re-apply.
… No Hybrid workin

Please refer the Job description for details