Band 6 ERS System Lead

at  Barking Havering and Redbridge Univ Hospitals NHS Trust

We are seeking an experienced, knowledgeable leader to join our friendly Outpatients department at BHRUT.
Do you see yourself working in busy, dynamic department, leading the trusts ERS (e-referral service) system to success?
The successful post holder will ensure the e-RS system provides an effective and safe platform for the use of e-Referral into the trust, and clinical advice. Alongside this, the post holder will ensure all risks associated with the system are robustly managed and mitigated for.
The post holder will be responsible for the line management of the e-RS Co-ordinators and ensure effective and efficient daily operation and maintenance of the ERS booking system.
The ERS booking system is a national initiative that commits to the NHS to deliver services that offer increasing choice and the opportunity for patients to book their first Outpatient appointment with the provider of their choice.
The successful post holder should have experience of managing a software, preferably in a healthcare setting, and be able to deal with changing demands.
The ERS System Lead is primarily responsible for the e-RS system and its function for BHRUT.
The post holder will ensure the e-RS system provides an effective and safe platform for the use of e-Referral into the trust, and clinical advice. Alongside this, the post holder will ensure all risks associated with the system are robustly managed and mitigated for.
The post holder will be responsible for the line management of the e-RS Co-ordinators and ensure effective and efficient daily operation and maintenance of the ERS booking system. The ERS booking system is a national initiative that commits to the NHS to deliver services that offer increasing choice and the opportunity for patients to book their first Outpatient appointment with the provider of their choice.
The post holder will liaise with all professional and support staff, clinicians, and management teams to ensure an efficient function of the e-RS system across the trust. The post holder will be required to promote and develop effective channels of communication between these groups. This post supports the Trusts commitment to continued implementation and development of the ERS booking system.
We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.
We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Paul Awosika, Recruitment Advisor, on 01708 435000 ext. 5989. Further details regarding the post may be obtained by contacting the manager as per the contact details above

Please refer the Job description for details