BANK Admin Assistant

at  Queen Victoria Hospital NHS Foundation Trust

If you are invited to interview you will be advised of any tests you will be required to complete as part of the selection process. Responsibilities include: Establish and maintain electronic and manual filing systems Inputting and manipulation of data into relevant computer databases, creating documents, including lists and operational information for internal and external clients Administrate and process paperwork within structured ways of working Make routine and prioritised appointments either face to face or over the telephone with a diverse customer base where communication barriers can be unique to individual customers. Respond to internal and external enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits Plan and prioritise completion of daily tasks with the possibility of frequent interruptions which can re-prioritise daily workloads Organise daily tasks (and weekly activities), ensuring team members are aware and updating supervisors, including any work handovers to support business continuity Report any issues and / or concerns to supervisor, including task awareness, as appropriate To follow Trust standard operating procedures for the type of work assigned to To action any post, telephone, e-mail or written requests as instructed or in line with operatingprocedures To staff clinical reception desks, providing general assistance to team-members and the public in a positive and friendly manne

Please refer the Job description for details