Bank Administrator - Imaging

at  Spire Healthcare

IMAGING ADMINISTRATOR | ADMINISTRATION, CUSTOMER SERVICE | OADBY, LEICESTERSHIRE | FREE PARKING | EXCELLENT BENEFITS |

Spire Leicester is currently recruiting for an imaging administrator to join our friendly team in our Radiology Department. This position is a bank post (Ad-hoc) position working across the week, shifts completed between 0730-1930 (08.00 - 16.00 / 09.00-17.00 etc.). Occasional Saturday between 0730-1930
This an excellent opportunity and a great role for someone that can thrive in a busy environment and enjoys speaking to people.
If you are confident speaking to people in person, over the phone and email, then you may be suitable for this role. The main thing we want from you is the ability to provide a 1st class service.
You will be based on or Radiology department reception desk, welcoming, registering and booking appointments for all patients in a warm, professional and caring manner. Responding to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination. Process all imaging reports and distribute to source of origin. Maintain departmental electronic and manual filing systems accurately (RIS, Mammography paperwork).

• Ensuring a meticulous attention to detail and accuracy,
• Manage bookings as requested by Consultants or patients and notify all relevant departments.
• Ensuring that credit card data is captured for all patients attending the hospital.
• Receive and deal with all patient telephone queries.