Bank Team Secretary/Administator

at  Sussex Partnership NHS FoundationTrust

Job summary
Are you an experienced administrator with excellent administration and communication skills along with excellent customer service? We are looking for a full-time Bank Administrator/Secretary with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.
We have an exciting opportunity for you to join the friendly administration team within the very busy West Sussex CAMHS Neurodevelopmental Team based in New Park House in Horsham.
Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.
The West Sussex CAMHS Neurodevelopmental Team consists of clinical staff across West Sussex that have expertise in assessing and working with children/young people with Autism Spectrum Condition (ASC) and ADHD.
This position will be based in Horsham with free parking, close to the railway station and easily accessible by road.
This role is to provide a comprehensive range of administrative services to the clinical team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies.
Tasks include taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; minute taking, working alongside and providing admin support to the clinical team.
A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of the electronic patient record, Carenotes is desirable, but full training will be given.
We are a large NHS Mental Health Trust and we are looking for people to help us to provide high quality services for patients, carers and the local communities we serve.
We are committed to developing a team that is fully representative of the communities that we serve, and especially welcome applications from individuals with protected characteristics that are currently under-represented in our workforce. We welcome applications from those with lived experience or supporting a family member or friend or in voluntary or paid work in a community, clinical, voluntary sector or clinical-academic setting.
We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.
We’re an organisation which puts people first. We’ll do everything possible to help you feel respected, valued and included. We’ll help you learn, acquire new skills and gain further experience to support your career development. And we’ll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you’ll have the chance to make a difference to the lives of the patients, carers and families across our communities.
You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, Nurses, Psychologists, Managers, Mental Health Practitioners and Support Workers.
Please read Job Description and Person Specification attached for more details.
For any questions, please contact Kathryn Luckhurst, NDP Administration Team Co-ordinator (see contact details below)

Please refer the Job description for details