Bank Teller

at  High Country Bank

Who We Are::
Who You Are::
The Bank Teller will complete deposits, withdrawals, and other financial interactions while providing excellent customer service to all customers.

What You’ll Do::

• Balances all monies in cash drawers at the end of shifts.
• Knowledge and understanding of all software used to perform teller duties.
• Cashes checks, performs withdrawals and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
• Accepts deposits, loan payments, safe deposit box payments, confirming accuracy of transaction.
• Prepares, verifies, and issues Bank checks and money orders.
• Completes cash advances.
• Redeems savings bonds.
• Prepares and submits outgoing wire transfers.
• Enters transactions in banks recordkeeping system, recording all transactions and producing customer receipts.
• Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
• Calculates daily transactions using appropriate technology.
• Aids in balancing cash vault and ATM.
• Maintains a work area that ensures the safety of all negotiables and confidential records.
• Assists in preparing monies for deposit or shipment to branch banks or the Federal Reserve Bank.
• Orders a cash supply for their drawer to meet daily needs.
• Perform opening and closing procedures.
• Performs services for customers such as taking orders for checks, address changes and stop payments.
• Answer inquiries regarding checking and savings accounts and other bank related products.
• Attempt to resolve issues and problems with customers’ accounts, including but not limited to internet banking, mobile banking and debit cards.
• Knowledge of products offered.
• Identifies and capitalizes on opportunities to promote new banking services.
• Perform both opening of new accounts and closing of accounts.
• Performs other related duties as assigned.

What You Bring::

COMPLIANCE REQUIREMENTS:

• Ensure Compliance with all internal controls and established policies and procedures.
• Ensure and understand Teller compliance requirements of Bank Secrecy Act (BSA)/Office of Foreign Assets Control Regulations (OFAC)/Reporting of Currency Transactions (CTR)/Reporting of Suspicious Activity (SAR)/Monetary Instrument Log/Customer Identification/Customer Due Diligence (CDD)/Anti Money Laundering Regulations; Identity Theft Prevention; Unfair, Deceptive, Abusive Acts or Practices (UDAAP); and Deposit Regulations (Reg CC, E, P).

REQUIRED SKILLS/ABILITIES:

• Excellent verbal communication skills.
• Excellent math skills.
• Trustworthiness and the ability to act with integrity.
• Thorough understanding of customer service.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent is required.
• Previous customer service experience is preferred.

PHYSICAL REQUIREMENTS:

• Must be able to lift up to 50 pounds at times.
• May need to stand for long periods of time.
  Qualifications: Must meet FDIC standards and Bank requirements; must comply with all company policies, including its handbook, and maintain the ability to meet like standards and requirements throughout term of employment.
  What We Offer::
  Pay Rate: $18-26/hour

• Balances all monies in cash drawers at the end of shifts.
• Knowledge and understanding of all software used to perform teller duties.
• Cashes checks, performs withdrawals and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
• Accepts deposits, loan payments, safe deposit box payments, confirming accuracy of transaction.
• Prepares, verifies, and issues Bank checks and money orders.
• Completes cash advances.
• Redeems savings bonds.
• Prepares and submits outgoing wire transfers.
• Enters transactions in banks recordkeeping system, recording all transactions and producing customer receipts.
• Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
• Calculates daily transactions using appropriate technology.
• Aids in balancing cash vault and ATM.
• Maintains a work area that ensures the safety of all negotiables and confidential records.
• Assists in preparing monies for deposit or shipment to branch banks or the Federal Reserve Bank.
• Orders a cash supply for their drawer to meet daily needs.
• Perform opening and closing procedures.
• Performs services for customers such as taking orders for checks, address changes and stop payments.
• Answer inquiries regarding checking and savings accounts and other bank related products.
• Attempt to resolve issues and problems with customers’ accounts, including but not limited to internet banking, mobile banking and debit cards.
• Knowledge of products offered.
• Identifies and capitalizes on opportunities to promote new banking services.
• Perform both opening of new accounts and closing of accounts.
• Performs other related duties as assigned