Banquet Houseperson

at  Fairmont

Company Description
Fairmont Hotel Vancouver, known as the ‘Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests to extraordinary experiences at their home away from home.
Job Description

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Previous guest service experience required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous guest service experience required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work flexible schedules (including evenings, weekends and overnights)

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 40 lbs
• Frequent kneeling, pushing and pulling
• Frequent ascending or descending ladders, stairs and ramps
• Proven ability to carry three entrée plates or more at one time

Additional Information

VISA REQUIREMENTS:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Maintain the cleanliness of banquet rooms, hallways, storage and service areas
• Lift and store tables, chairs and staging efficiently and safely
• Set-up, maintain and break down banquet\meeting rooms
• Follow directions from banquet event orders for assigned banquet\meetings
• Report needed repairs of unsafe equipment and\or conditions
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications