Bar Back - Strawfire

at  Mandarin Oriental Hotel Group

Position: Bar Back - Strawfire (Full time #539833)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates

SKILLS & QUALIFICATIONS:

• A few years of experience working as bar back in a luxury hotel/resort
• Fluent proficiency in English and excellent communication skills. Additional languages will be an advantage
• Able to multi-task and work under pressure in the busy operations
• The ability to work well in a team environment
• Driven, dynamic and energetic
  Advertised: 19 Jun 2024 Arabian Standard Time
  Applications close: 31 Jul 2024 Arabian Standard Tim

• Set-up the bar, including but not limited to: daily cleaning of all bar areas, equipment, dishwasher, stock up fridges and stations, prepare mise-en place prior the start of each shift.
• Assist with stock count and, at all times, ensuring the restaurant has adequate supplies for the shift, including all crockery, glassware, cutlery, condiments, fresh fruit and herbs, etc.
• During service, prepare hot drinks to the required standard, clean coffee machine and all hot drink equipment, replenish stations when required and wash utensils, glassware and crockery after each use.
• Ensure the stations and the bar area are of utmost cleanliness throughout service.
• Assist in setting up the bar for any special or private events as per briefing.
• Etiquette with guests: Refer to all guests as ‘Sir’ or ‘Madam,’ always allow a guest right of way, assist guests with requests, when serving food and beverage ladies must be served first, if you are not able to assist a guest with their query ensure the guest is attended to by a Head Bartender or Manager.
• Alert the Head Bartender or Manager of any spillages, challenging guests, intruders in the restaurant / building, etc.
• Attend to bar guests at all times, regularly providing feedback to Managers, ensuring every guest has received the brand experience and immediately inform Managers should a guest not be content with their dining experience.
• Take the initiative to study and learn all menus and attend food and beverage training to understand the ingredients and cooking/creation method of each dish/beverage to be able to describe these to the guest when required.
• Attend training session and read training notes to continually further your skills and knowledge.
• Maintain a good rapport and working relationship with all staff and suppliers.
• Provide a courteous, professional, attentive, and efficient service at all times with customers, staff and suppliers alike.
• Be fully conversant with the geographical layout of the operation and to know the exact whereabouts of all equipment of an operational nature.
• Have a complete understanding of the restaurant operation, and respond to any changes in the restaurant function as requested by the Manager.
• Attend and contribute to all staff briefings/meetings and other related activities.
• Support new recruits through on the job training.
• Maintain a high standard of personal appearance, and as per the personal presentation policy, and report for duty punctually, wearing the appropriate attire.
• Undertake and carry out any other reasonable roles and responsibilities as requested by the Manager.
• Be vigilant and take responsibility for the security of the restaurant premises and properties.
• Attend any training or re-training sessions on the above areas, as required Ensure the highest standards of personal hygiene are maintained by all staff members.