Barista - Penrose Lounge

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

SKILLS & KNOWLEDGE

• High school education or equivalent experience.
• Has a dynamic personality and guest interaction skills.
• Minimum one year of barista experience in a high end bar.
• Excellent knowledge of different types of teas and coffee.
• Ability to pour, mix and blend a wide variety of wines, spirits and drinks.
• Ability to accurately process cash and credit card transactions.

• The Barista provides hotel guests and servers with quick and efficient beverage service with a complete working knowledge of all products served by the bar.
• Prepare and serve a selection of wines, spirits maximum focus in a preparation of coffee, cappuccino tea, and blending according to established recipes and established Four Seasons Standards.
• Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order.
• Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, basic mix and strong knowledge in coffee and preparation.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
• Work harmoniously and professionally with co-workers and supervisors.
• Serve food items in the bar area.
• Assist with bar inventory.
• Cut fruit and prepare beverage garnishments.