Barista

at  The First Group

Overview:
Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our spaces beckon guests into a haven of warmth and style, all set against the vibrant backdrop of Dubai’s illustrious neighbourhoods. Each of our hotels serves as an urban retreat where the excitement of the city is complemented by serene moments at Soluna Restaurants and Beach Club on The Palm Jumeirah. Our guests are given access to a world of exclusivity, comfort, diverse dining, and private access to our beach club’s Mediterranean-inspired charm, seamlessly blending the essence of an unparalleled urban resort experience.
As part of The First Group, the region’s pinnacle in award-winning lifestyle hotels and investment solutions, The First Collection stands as more than a hotel brand – it is a commitment, a passion, and a journey into Dubai’s finest.
Join the dedicated team at The First Collection Business Bay, where hospitality meets opportunity in the heart of Dubai’s lively Business Bay district. An inviting haven that blends sophistication with down-to-earth charm, The First Collection Business Bay delivers bespoke experiences, placing comfort and ease at the forefront of each guest experience.
Featuring 437 stylish guestrooms and suites, The First Collection Business Bay offers the perfect base for business and leisure travellers to explore the City of Dreams. With distinctive dining choices and recreational amenities, such as a fully equipped gym, an inviting spa, and a rooftop pool, our immersive offerings aim to transcend traditional stays. Additionally, guests have exclusive access to Soluna Restaurants and Beach Club on The Palm Jumeirah, making The First Collection Business Bay a dynamic and contemporary part of The First Group’s expanding portfolio of upscale lifestyle hotels.
As part of our team, you’ll be immersed in an environment where sustainability is key, and every day brings new opportunities for growth and development.
Job Description:

The Barista is responsible for preparing and serving high-quality coffee and tea beverages, maintaining a clean and welcoming environment, and providing exceptional customer service to guests. The ideal candidate will have a passion for coffee, excellent communication skills, and the ability to work efficiently in a fast-paced setting.

• Prepare and serve a variety of coffee and tea beverages, including espresso, cappuccinos, lattes, and brewed coffee, according to established recipes and standards.
• Operate coffee equipment such as espresso machines, grinders, and brewers.
• Ensure the quality and consistency of beverages by following precise measurements and brewing methods.
• Greet and engage with guests in a friendly and professional manner.
• Take customer orders accurately and efficiently.
• Provide recommendations on coffee and tea selections based on guests’ preferences.
• Address guest inquiries and resolve any complaints promptly and courteously.
• Handle cash, credit card, and room charge payments accurately.
• Upsell additional items such as pastries, snacks, and merchandise to enhance guest experience and increase sales.
• Maintain cleanliness and organization of the café area, including counters, tables, and seating areas.
• Clean and sanitize equipment, utensils, and work areas regularly.
• Follow all health and safety regulations and food handling guidelines.
• Monitor and replenish stock levels of coffee beans, teas, syrups, milk, and other supplies.
• Assist in inventory counts and order supplies as needed.
• Ensure proper storage and rotation of products to maintain freshness.
• Work closely with other staff and hotel departments to ensure smooth operations.
• Assist in training new baristas and sharing knowledge about coffee and tea preparation.
• Participate in team meetings and contribute ideas for improving service and operations.

Desired Skill & Expertise:

• High school diploma or equivalent.
• Previous experience as a barista or in a customer service role in a café or restaurant is preferred.
• Knowledge of coffee brewing techniques and espresso machine operation is a plus.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail and commitment to quality.
• Basic math skills for handling transactions and inventory management.
• Ability to stand for extended periods and lift up to 25 pounds.

• Prepare and serve a variety of coffee and tea beverages, including espresso, cappuccinos, lattes, and brewed coffee, according to established recipes and standards.
• Operate coffee equipment such as espresso machines, grinders, and brewers.
• Ensure the quality and consistency of beverages by following precise measurements and brewing methods.
• Greet and engage with guests in a friendly and professional manner.
• Take customer orders accurately and efficiently.
• Provide recommendations on coffee and tea selections based on guests’ preferences.
• Address guest inquiries and resolve any complaints promptly and courteously.
• Handle cash, credit card, and room charge payments accurately.
• Upsell additional items such as pastries, snacks, and merchandise to enhance guest experience and increase sales.
• Maintain cleanliness and organization of the café area, including counters, tables, and seating areas.
• Clean and sanitize equipment, utensils, and work areas regularly.
• Follow all health and safety regulations and food handling guidelines.
• Monitor and replenish stock levels of coffee beans, teas, syrups, milk, and other supplies.
• Assist in inventory counts and order supplies as needed.
• Ensure proper storage and rotation of products to maintain freshness.
• Work closely with other staff and hotel departments to ensure smooth operations.
• Assist in training new baristas and sharing knowledge about coffee and tea preparation.
• Participate in team meetings and contribute ideas for improving service and operations