Basic Needs Assistant Coordinator (Student Services Professional IA)

at  California State University

Job no: 539690
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

POSITION SUMMARY

Under the direct supervision of the Director of the Basic Needs/Economic Crisis Response Team (ECRT) department, the Basic Needs Assistant Coordinator provides critical support for the Basic Needs Center and the Economic Crisis Response Team through case management for students experiencing basic needs insecurities and financial crises. The Basic Needs Coordinator will be trained in the case management framework developed by the Basic Needs Center to engage with students, assess their circumstances, and resolve the presenting concerns by referring students to university and/or community resources. This position will require that the Basic Needs Assistant Coordinator grow and maintain extensive knowledge of basic needs resources and basic needs challenges that students in higher education may face.
Using established guidelines, this position will also support Basic Needs Center team members in outreach, marketing, and programming efforts to decrease stigma of seeking support and increase utilization of basic needs services and financial well-being. This position will support the operations of the Basic Needs Center and be trained in managing the front desk and lobby. This position will be trained to support the team in the following areas as needed: inventory tracking of basic needs items, support with the programming efforts of the space, organization of the department files/policies/procedures, support with establishing written procedures for the Basic Needs Center, and general assistance with administrative duties of the Basic Needs Center. This role will assist various Basic Needs Center staff with responsibilities as needed which may include assisting with events, training, and programming in the Basic Needs Center. This position will support the basic needs of students at the San Diego, Imperial Valley, and Global Campuses.
Consulting with the Financial Aid Office, the Basic Needs Assistant Coordinator will be trained to have a thorough working knowledge of all aid programs available at SDSU and the processes on how aid is awarded each academic year. This knowledge is utilized when formulating the appropriate course of action for student referrals.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.

DEPARTMENT SUMMARY

The Basic Needs / ECRT department serves as a multidisciplinary space to house and support campus basic needs initiatives. The space serves as a wellness hub for presentations and workshops and where students can meet with ECRT case managers and community partners to receive one-on-one personalized support for their basic needs. Programming in the Basic Needs Center will address financial wellness, nutrition and cooking education, CalFresh education and enrollment, and more. The Economic Crisis Response Team (ECRT), housed within Basic Needs, aims to bridge the gap in resources for students experiencing immediate food, housing, or unforeseen financial crises that impact student success. Using a holistic approach to well-being, ECRT supports students through crisis by leveraging a campus-wide collaboration that utilizes on and off-campus partnerships and provides direct referrals based on each student’s unique circumstances. ECRT empowers students to identify and access long term, sustainable solutions during/throughout their academic career at SDSU.
Division of Student Affairs and Campus Diversity

The Division facilitates the academic and career success, personal growth and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
• Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:
“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”
For more information regarding the Basic Needs/ECRT department, click here.

EDUCATION AND EXPERIENCE

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

KEY QUALIFICATIONS

• Experience with diverse populations and has demonstrated cultural humility.
• Organized and able to prioritize competing obligations.
• Effective communicator, both verbally and in writing.
• Experience working in a team environment and creating partnerships.

Please refer the Job description for details