BB Adviser Lending Specialist

at  ANZ Banking Group

Req ID: 66791
Department: NZ Personal Banking Customer Service Operations
Division: New Zealand
Location: Auckland
Mō te tūranga - About the role
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small
The Business Banking Adviser Lending Specilist is critical to making this happen and key responsibilities of the role will include the following:
Undertake credit assessment of complex lending applications received from Mortgage Advisers, for customers in the Business Banking segment
Provide an exceptional relationship-based service experience for customers and Mortgage Advisers, supporting ANZ’s Retail & Business Banking goals of being #1 in Growth and #1 in Service
Deliver competitive product and pricing strategy that will help retain existing customers and attract new business to ANZ
Meet settlement targets through strong relationship building, sound judgemental risk assessment of applications (within ANZ’s credit guidelines) and a strong focus on providing market leading financial solutions to our Business Banking customers and stakeholders in the Mortgage Adviser (key influencers) segment
Manage your own workflow and assist your team as required, to meet or exceed individual and team targets, through collaboration and proactively managing conflicting priorities
Leverage existing continuous improvement frameworks (e.g. Kaizen and ATOM) to identify and implement opportunities to improve process and service delivery
Role Location: Auckland, Tāmaki-makau-rau
Role Type: Permanent, Full-time Opportunity
Note: We have multiple vacancies for this role
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Strong lending experience and knowledge of credit policy
CAD Accreditation held
Ability to analyse complex information in a logical & systematic manner & exercise good judgement in making decisions under pressure
Customer centric approach, ability to leverage risk appetite to deliver SLA and business growth goals
Good relationship management skills, ability to collaborate with a diverse group of stakeholders and exert a positive influence for change
Ability to work in a team environment as well as independently
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So, why join us?
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Te Rā Ōtinga - Job Posting End Date
10/06/2024, 11.59p

Please refer the Job description for details