Beauty Brand Manager- Pat McGrath Labs

at  FLANNELS

WE ARE LOOKING FOR EXPERIENCED BEAUTY MANGERS TO JOIN OUR TEAM IN OUR LUXURY FLAGSHIP STORE IN MEADOWHALL.

Job Description

As Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.

• Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
• With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
• Accountable for achieving sales goals
• Analyse sales and create strategies with management to consistently meet and exceed goals
• An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
• Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling
• Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards
• Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
• Own the planning and delivery of in-store events
• Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level
• Ability to build a clientele and model excellent customer service
• Understand and follow health, safety and security procedures, and play an active role in preventing stock loss
• Ensure compliance with all policies and proceduresChampion our company culture and value

As Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.

• Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
• With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
• Accountable for achieving sales goals
• Analyse sales and create strategies with management to consistently meet and exceed goals
• An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
• Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting, you understand there is more to the customer experience than just selling
• Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards
• Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
• Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
• Own the planning and delivery of in-store events
• Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level
• Ability to build a clientele and model excellent customer service
• Understand and follow health, safety and security procedures, and play an active role in preventing stock loss

• Ensure compliance with all policies and proceduresChampion our company culture and values

• Qualifications