Beauty Consultant

at  The Emirates Group

JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

• Motivate and build confidence in the crews overall appearance and understanding of the image and uniform standards.
• Collaborate with the crew community to provide appropriate and personalised solutions.
• Ensure documentation of accurate records of each meeting including observed progress/outcomes are maintained.
• Review and resolve issues arising from queries and complaints. Communicate areas of concern or trends to the Uniform Standards and Development Manager/ Specialists.
• Stay current with the latest beauty and/or fitness and nutrition tips, products etc. to constantly improve services offered.
• Plan and organise workshops and campaigns linked to appearance in uniform (i.e., make up application, skin care, hair styling, uniform fit and care, fitness and nutrition).
• Ensure reports are generated and submitted in a timely manner to the Uniform Standards team on the events held and numbers of attendees.
• Provide suggestions and recommendations for improvements including new event ideas.
• Maintain and support the database on departments assets, supplies associated with the centre and escalate areas of concern to ensure supplies are monitored and tracked.

QUALIFICATIONS:

12 Years schooling or equivalent

EXPERIENCE:

Customer service. Administration. Beauty and/ or fitness and nutrition 1+ years

KNOWLEDGE/SKILLS:

• Certified in hair and/or makeup, and/or fitness and nutrition
• A minimum of 1 year experience in customer service
• A minimum of 1 year experience in beauty (hair and/or makeup) and/or fitness and nutrition
• EK cabin crew experience preferred
• Capability to plan and manage campaigns/ events
• Requires knowledge of the image and uniform standards
• Ability to work in a multicultural environment delivering high levels of customer experience
• Have an interest in clothing/fashion and take pride in maintaining an immaculate appearance
• Approachable and empathetic
• High attention to detail
• Thorough knowledge and understanding of computer applications such as, Outlook, Microsoft Teams, Excel, Word, PowerPoint etc.
• High standard of written and spoken English and excellent interpersonal skills
• Proven ability to work independently with minimum supervision.
  Salary & Benefits: We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in

Oversee the operations of The Emirates Beauty Hub showcasing uniforms, make up and beauty. Provide appropriate and personalized beauty and/ or fitness advice and solutions targeting the needs of the cabin crew, and areas of development offering a seamless experience.