Behavioural Detection Officer

at  Gatwick Airport Limited

THE OPPORTUNITY:

Are you our next Behavioural Detection Officer. We are looking for someone who can help us redefine what’s possible for are Stable Operations team.
As part of our ‘Grow with Gatwick’ initiative you’ll be provided with plenty of training and support to ensure you’re developing and growing your career.

WHAT’S THE ROLE?

To help keep people safe by observing the behaviours of airport users, interacting with them to identify potential suspicious activity, and where appropriate, refer suspicious behaviour to Gatwick police or other authority.

WHAT YOU’LL BE DOING?

• Maintain a high level of vigilance in order to screen passengers, in particular, those passing through restricted areas, using Behavioural Detection training to prevent non-compliance.
• Help in proactively identifying any potential criminal or terrorist related activity by interacting with passengers and checking identification and/or travel documents for all passengers as required, to resolve any behaviour or appearances deemed as suspicious.
• Engaging with Gatwick Police, Counter Terrorism Intelligence Unit (CTIU), Border Force, National Crime Agency (NCA) and any other appropriate authority, ensuring effective 2-way communication
• Effectively communicating, demonstrating empathy and understanding to passengers whilst ensuring that security procedures as per training are followed in all cases, preventing unnecessary stress
• To assist with emergency situations which could arise, supporting the business back to BAU.
• Completing documentation, recording incidents and referrals in a clear and concise manner as required, to enable an effective audit process.
• Ensuring compliance with Company Health and Safety Policies, taking personal responsibility for employing safe working practices to minimise risk to self, work colleagues and customers.