Benefits Administration Specialist

at  Sysco Costa Rica

Sysco is seeking to hire a full-time Benefits Administration Specialist. This is a critical role on the team managing the day-to-day administration of health and welfare and retirement programs, including medical, dental, vision, life insurance, short and long-term disability, leave, benefits deductions, HSA/FSA, and COBRA. Must be able to work in a fast-paced environment, using multiple HR/Payroll systems and working with multiple vendors/carriers. Experience in payroll or leave administration is a plus.

REQUIREMENTS

• 3-5 years of experience in Health & Welfare plan administration
• Advanced knowledge in MS applications, including Excel, Word, Outlook, PowerPoint
• Qualifications:
• Bachelor’s Degree or equivalent relevant experience
• Workday HCM & Payroll experience
• Experience with various vendor systems such Bswift, Hartford, /or Willis Towers Watson
• Experience working with Collective Bargaining Agreements and associated benefits
• An understanding federal and state regulations governing benefits plans
• Experience with merger and acquisition
• Excellent interpersonal skills; strong oral and written communication skills
• Ability to prioritize and handle multiple tasks in a demanding work environment
• Ability to work independently and on a team
• Able to identify and analyze data, discern trends, and draw relevant conclusions
• Critical thinking and strong analytical capabilities
• Strong attention to detail
• Process orientation
• Able to self-direct work priorities in order to meet deadlines
• Independent decisions on the best use of available information and tools to effectively complete daily work tasks
• Able to determine when to escalate issues/decisions and partner with appropriate leaders
• Ability to provide directions to external vendors
• Format of reports and related materials (presentations, etc.)
• Communicating or sharing data and information outside of immediate workgroup
• Uses of available data to be shared with other stakeholders

• Manage day-to-day administration of health and welfare plans, including but not limited to medical, dental, vision, life insurance, short and long-term disability, HSA/FSA and COBRA. Ensure accuracy of all data to provide vendors with accurate eligibility and enrollment information.
• Handle routine benefits inquiries from associates, related to plan detail, eligibility, enrollment, and claim issues.
• Be able to resolve complex and escalated issues regarding benefits and leave.
• Review and audit benefit deductions and ensure deductions for various benefit plans are funded accurately into associate’s account. This includes but not limited to FSA (Health, Dependent and Limited FSA), Health Savings Account, Voluntary Benefits, Reconcile to ensure data transmitted to vendors agrees with Payroll deductions.
• Knowledgeable in regulations, such as ERISA, ACA, COBRA, HIPAA, and FMLA. Reviews and analyzes changes to state and federal laws pertaining to benefits to ensure compliance with the applicable laws.