Benefits Assessment Officer

at  Colbern Limited

827777-5096-2494 8.4
Benefits Assessment Officer
Waltham Forest, Walthamstow
Contract
£18.50 per hour
Our client is looking for an experienced Benefits Assessment Officer.
Full time posts on the Adult Social Care Financial Assessment Team. The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute towards their care, gather financial details and expenditure, dealing with queries in writing and over the ‘phone, liaising with several departments within the Local Authority and external agencies. Advising the service user what benefits they maybe entitled to and if a deferred payment arrangement applies. Scrutinising the Mosaic system for information entered by the Social Worker. It’s a busy team and officers need to adapt their day in order to deal with urgent / priority cases and take ‘phone calls. Often queries will involve several departments and liaison between all departments is needed.
We are looking for
– Experience in carrying out adult social care financial assessments Or Housing Benefit officers with a broad experience of giving advice in Welfare Benefits.
– Experience in dealing with review requests, complaints and queries
– Good verbal and written communication skills.
– Experience in managing a caseload and prioritising cases
– Being able to adapt your day to deal with urgent / priority cases and queries.
The following would be preferable
– Experience in using Mosaic
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.

Please refer the Job description for details