Benefits Assessment Officer - Waltham Forest

at  Omega Recruitment Group

JOB TITLE: BENEFITS ASSESSMENT OFFICER

Contract type: Temporary 3-6-months+ (job assignments are often, extended by clients on a longer-term basis).
Sector: Local Government

REQUIREMENTS

o Homeless assessments and reviews; o Homeless prevention and housing advice; o Temporary Accommodation management, maintenance, Housing Supply and procurement; o Lettings and the Housing Register; o Housing Benefit and Council Tax Reductio

This job posting is for three full-time positions on the Adult Social Care Financial Assessment Team. The role entails conducting adult social care financial assessments to determine an individual’s capability to contribute towards their care, gathering financial information and expenditure, addressing written and telephonic queries, liaising with various departments within the Local Authority and external agencies, advising service users about potential benefits, and verifying information entered in the Mosaic system by the Social Worker.
The team is busy, and officers must adapt their schedule to handle urgent or priority cases and phone calls. Often, queries involve multiple departments, necessitating collaboration between all departments. We are seeking candidates with the following qualifications: previous experience in conducting adult social care financial assessments or extensive background in providing advice on Welfare Benefits as a Housing Benefit officer, ability to manage a caseload and prioritise cases, proficient verbal and written communication skills, and adaptability to deal with urgent or priority cases and queries. Previous experience using the Mosaic system is preferred but not essential.