BGCO Customer Care
at Afni Inc
Monterrey, N. L., Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 14 Sep, 2024 | Not Specified | 15 Jun, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client’s billing questions, sales/upgrades, basic tier 1 tech support, promotions, activation of devices,
disconnects and retention, just to name a few.
The position requires empathy and the ability to handle stressful and sometimes angry calls.
Requirements:
High School Diploma/GED
6 Months of Call Center Experience
English Level B2/C1 (Conversational)
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Monterrey, N. L., Mexico
