BI Analyst

at  Webhelp

LOCATION

Agdao, Philippines
Job Title:
BI Analyst
Job Description
This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.

Would be involved in End-to-End lifecycle of the Dashboard / reports:

• Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
• Support gathering requirements and Consultation / Solution Design.
• Should be able to communicate effectively during the development phase.
• Conducts and leads UAT, Troubleshooting and Resolution.
• End-user Engagement: Communication and Education.

Essential Functions / Core Responsibilities

• Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.

  : Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management – analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.

  : Package complex & ambiguous information to drive forward actionable insights.

• Leverage data and information structure to ensure - single source of truth.

• Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
• Ensure data accuracy, timeliness and validation prior to presentation.
• Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI’s and dashboards.
• Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
• Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
• Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive measurable business results.
• Maintain confidentiality.

Location:
PHL Cagayan de Oro - Trade St
Language Requirements:
Time Type:
Full time
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• Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business