Bilingual Customer Experience Specialist - Airport

at  Air Canada

DESCRIPTION

Location: Québec, QC, Canada (On-site)
Starting Salary: $17.14/hour
Branch: Airports North America
Category: Unionized (UNIFOR)
Job type: Part-Time
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The opportunity
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Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.
If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role.

SKILLS AND EXPERIENCE REQUIRED

• Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
• Availability to work in shifts
• Previous customer service experience
• Excellent communication and teamwork skills
• Proven problem resolution skills and the ability to effectively multi-task
• The ability to work within strict timelines in order to maintain on-time departures
• Eligible to work in Canada
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

**LINGUISTIC REQUIREMENTS

Priority will be given to candidate’s bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.

Please refer the Job description for details