Bilingual Customer Service Agent
at Foundever
Ciudad de México, CDMX, Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 06 Aug, 2024 | Not Specified | 09 May, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB SUMMARY
We are looking for a bilingual (Spanish and English) representative to deliver world-class customer support and build customer satisfaction.
SKILLS/KNOWLEDGE/ABILITIES
- Call Center experience a plus
- Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
EDUCATION
High school diploma or equivalen
Responsibilities:
- Receiving calls from clients.
- Answer Incoming Calls customer service Lines.
- Provide a high level of professional and competent service assistance.
- Successfully complete and approve training and quality requirements.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Proficient
1
Ciudad de México, CDMX, Mexico
