Bilingual Legal Aid Worker

at  Legal Aid Ontario

COMPANY BIO

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It’s an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.
If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

KEY ACCOUNTABILITIES

• Conducting assessments in a virtual or in-person environment to identify the vulnerability of clients, and determine financial and legal eligibility and the appropriate service required in their family law path
• Assisting with client interviews, information gathering, document collection, financial assessments and client and stakeholder correspondence
• Scheduling client appointments to speak with LAO family lawyers
• Accurate client referral to LAO or external services as required
• Creating systems to manage the volume of work, and the ability to compile information

for statistical purposes and reporting/analysis

• Working effectively and collaborating with core and program team members every day
• Performing other duties as required, which may include opportunities to assist with the Toronto District Criminal Law Services program and/or various District duties.

REQUIRED SKILLS & EXPERIENCE

• Excellent interpersonal, communication and interview skills, and sound judgment for working with a high-volume of clients, lawyers and other agencies;
• Ability and willingness to work closely and effectively with a team;
• Aptitude and willingness to work effectively with vulnerable and marginalized clients, particularly those with mental health issues and survivors of domestic abuse;
• Knowledge of the legal aid application process, financial and legal eligibility principles and LAO policies and practices;
• Proven ability to learn and adapt to new or modified policies and procedures;
• Advanced computer and technology skills, specifically with Microsoft Office (Word, Excel, PowerPoint) Legal Files, PeopleSoft, Outlook and Adobe
• Prior family law court and/or document drafting experience
• Knowledge of relevant legislation, including the Legal Aid Services Act, Family Law Act,
• and the Child and Family Services Act;
• Strong understanding of court processes, rules and practice directions;
• Experience with Legal Files, Divorcemate, PeopleSoft and Microsoft and Adobe programs
  To apply submit a cover letter & résumé.
  Only those candidates selected for an interview will be notified by email.
  This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.
  Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
  First time applying to LAO? You will need to create a profile AND then apply for the position.
  Already have an Njoyn account? Just sign in and select “my jobs” to apply.
  Once you have successfully applied you will receive a confirmation email.
  Trouble applying? For telephone support please call 1-877-427-7717 or email support: candidate.njoynhelp@cgi.com

EQUITY STATEMENT

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.
We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

• Working effectively and collaborating with core and program team members every day
• Performing other duties as required, which may include opportunities to assist with the Toronto District Criminal Law Services program and/or various District duties