Billing Analytics Lead

at  OVO Energy

Role OVO-View
Team: Customer Services
Salary banding: £43,500 - £50,000
Experience: Mid-level
Working pattern: Full-Time
Reporting to: Vicki Ward
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Customer. Agile. Strategy.
Top 3 qualities for this role: Resilience. Adaptability. Attention to detail

WHERE YOU’LL WORK:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.
We’re looking for someone ideally based in the Bristol region, or London region who is open to travel to Bristol, with 1 day in the office per week, where we have a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

OH, AND ONE LAST THING…

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!
If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

You will manage a small team of motivated data analysts whose goal is to interrogate our data and generate insight, driving the department’s tactical decisions and striving to improve the accuracy of our customers’ bills. You will lead from the front, producing best in class data storytelling to senior stakeholders while ensuring the team’s objectives and workload stay on track.
This role will also play a vital part in the development and refinement of user stories, analysis of the outcomes from changes, validation of data and supporting the migration of data.